Account & Access
Q1: Who can use this service?
Upstore.net is available to all users globally. Our platform supports file uploads, secure storage, and seamless sharing with contacts or public audiences.
Q2: How do I start using Upstore?
- Guest Access: Upload files instantly without registration.
- Full Features: Register in <60 seconds to unlock file management (rename/delete/organize) and premium upgrades.
Upload Policies
Q3: What file types are permitted?
All legal file formats are allowed, including documents, images, videos, and audio.
Strictly Prohibited:
- Child Sexual Abuse Material (CSAM)
- Bestiality, necrophilia, or violent content
- Any material violating US/EU laws
Q4: How long are files stored?
| User Tier | Retention Period |
|---|---|
| Guests | 30+ days post-last download |
| Free Users | 90+ days post-last download |
| Premium | Permanent storage |
Q5: Can I automate uploads from my website?
Use Remote URL Upload by pasting direct file links into our web interface or API.
Q6: Is bulk uploading supported?
Yes! Queue up to 10 files simultaneously via browser (Chrome/Firefox/Safari recommended).
Performance & Limitations
Q7: Why is my upload speed slow?
Our European servers may cause latency for non-EU users. For faster transfers:
- Use wired connections instead of Wi-Fi
- Compress files >1GB before uploading
- Upgrade to Premium for prioritized bandwidth
Q8: What are the usage limits?
| Feature | Free Tier | Premium Tier |
|---|---|---|
| Daily Download Limit | 6 GB | 20 GB (expandable) |
| Max Upload Size | 2 GB/file | 5 GB/file |
| Max Download Size | 2 GB/file | Unlimited |
Payments & Subscriptions
Q9: How do purchases appear on statements?
Transactions display as “UPSTORE +12292990090” or “UPSTORE.NET” based on payment gateway.
Q10: How do I manage subscriptions?
- Log into your dashboard
- Navigate to Billing > Subscriptions
- Modify/cancel auto-renewal (changes apply post-current billing cycle)
Q11: How to pay via WebMoney?
- Create a WMZ purse at wmtransfer.com
- Select WebMoney at checkout
- Authorize payment via WebMoney Keeper Classic
Popular in Eastern Europe – Instant processing guaranteed
Security & Compliance
- TLS 1.3 Encryption: All transfers protected by military-grade protocols
- GDPR/CCPA Compliant: Audit-ready data handling practices
- Fraud Prevention: AI-driven monitoring for prohibited content
Pro Tips:
- Use FTP clients like FileZilla for >5GB uploads
- Bookmark your file deletion links for quick management
- Contact [email protected] for enterprise SLA inquiries
